COMMON QUERIES

WHY DO I HAVE TO PREORDER?

In order to provide customers with the freshest kimchi, our preordering system allows us to determine how much product to make. This will allow you to enjoy the kimchi through all the stages of fermentation.

HOW DO I RETURN THE JARS?

When placing your next order, please write in the comments section how many jars you plan on returning. $1 cash will be given to you for every cleaned jar with lid that is returned!

WHAT ARE THE STAGES OF FERMENTATION?

The kimchi that will be delivered to you will be fresher, with more crunch and less tang. At this stage, it is perfect to eat as a snack or side dish. As the kimchi matures, it'll have more of a kick and the flavours will develop. At this time, it is perfect for cooking with in recipes such as stews, stir fries, and more!

WHAT ARE THE PAYMENT OPTIONS?

Visa, MasterCard, American Express and debit cards are accepted through our online payment system.

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